Minat Masyarakat Terhadap Perbankan Syariah (Studi Kualitatif tentang Persepsi dan Preferensi Konsumen)

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Maisyaro Kholida(1Mail), Rozi Andriani(2),
(1) Universitas Islam Negeri Sultan Syarif Kasim Riau, Indonesia
(2) ,

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Available online: 2024-12-17  |  Published : 2024-12-17
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Abstract


Penelitian ini bertujuan untuk mengeksplorasi minat masyarakat terhadap perbankan syariah, khususnya dalam konteks Indonesia. Menggunakan pendekatan kualitatif, penelitian ini menyelidiki persepsi, sikap, dan perilaku konsumen terhadap layanan perbankan syariah. Melalui wawancara mendalam dan diskusi kelompok fokus dengan berbagai pemangku kepentingan, termasuk pelanggan, non-pelanggan, dan profesional perbankan, penelitian ini mengidentifikasi faktor-faktor kunci yang mempengaruhi minat publik terhadap perbankan syariah. Temuan menunjukkan bahwa kesadaran masyarakat terhadap prinsip-prinsip perbankan syariah, literasi keuangan, dan pengaruh media sosial secara signifikan mempengaruhi preferensi konsumen. Hasil penelitian ini menyoroti perlunya bank syariah untuk meningkatkan strategi pemasaran dan inisiatif pendidikan mereka untuk membangun pemahaman yang lebih baik tentang layanan dan tawaran mereka di kalangan publik. Penelitian ini memberikan kontribusi pada literatur yang ada tentang keuangan syariah dan memberikan wawasan bagi praktisi serta pembuat kebijakan dalam mempromosikan perbankan syariah di Indonesia.


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Universitas Islam Negeri Sultan Syarif Kasim Riau

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