Strategi Pemasaran Digital Pada Perusahaan E-Commerce

Author


Afrizal Muslim(1Mail), Eva Oktavia(2),
(1) Institut Teknologi Dan Bisnis Carnegie,
(2) Institut Teknologi Dan Bisnis Carnegie,

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Available online: 2026-07-29  |  Published : 2026-07-29
Copyright (c) 2026 Afrizal Muslim, Eva Oktavia
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Abstract


The rapid advancement of information technology has transformed the global business landscape, driving a shift from traditional marketing to digital marketing. E-commerce companies face increasingly intense competition in attracting and retaining customers. This study aims to analyze the digital marketing strategies implemented by e-commerce companies, identify the most effective digital channels, and evaluate their impact on increasing sales and brand awareness. The research employed a qualitative descriptive method, with data collected through in-depth interviews, observations of digital platforms, and documentation. The findings indicate that the combination of Social Media Marketing (SMM), Search Engine Optimization (SEO), and Content Marketing makes the most significant contribution to website traffic and sales conversion. The study concludes that content personalization and regular data analysis are essential for optimizing the efficiency of digital marketing budgets.

Keywords


Digital Marketing, E-Commerce, Social Media Marketing, SEO, Content Marketing.

References


Chaffey, D., & Ellis-Chadwick, F. (2019). Digital Marketing: Strategy, Implementation and Practice (7th ed.). Pearson Education.

Kotler, P., & Keller, K. L. (2016). Marketing Management (15th ed.). Pearson Education.

Miles, M. B., Huberman, A. M., & Saldana, J. (2014). Qualitative Data Analysis: A Methods Sourcebook (3rd ed.). SAGE Publications.

Tjiptono, F., & Diana, A. (2020). Pemasaran Strategis. Andi Offset.

Tuten, T. L., & Solomon, M. R. (2017). Social Media Marketing (3rd ed.). SAGE Publications.


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