Author
Nazla Khalisha(1), Adinda Rahmalia(2
(1) Universitas Islam Negeri Syarif Hidayatullah, Jakarta,
(2) Universitas Islam Negeri Syarif Hidayatullah, Jakarta, Indonesia
(3) Universitas Islam Negeri Syarif Hidayatullah, Jakarta,
(4) Universitas Islam Negeri Syarif Hidayatullah, Jakarta,
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Available online: 2024-12-04 | Published : 2024-12-04
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Abstract
Knowledge Management (KM) strategies to improve organizational innovation and productivity, considering the challenges of operational complexity and the need to adapt to changes in the business environment. The purpose of this study is to explore KM strategies in supporting innovation, identify key elements that improve productivity, and describe the role of technology in KM implementation. The method used is a narrative review method by analyzing 15 relevant articles, obtained through systematic screening from various databases. The results of this study indicate that KM contributes significantly to innovation through knowledge management that encourages cross-functional collaboration and operational efficiency. In addition, information technology such as Knowledge Management Systems (KMS), big data, and artificial intelligence have proven to be key enablers in supporting data-based decision making and accelerating innovation. This study concludes that the integration of human, process, and technology elements is the foundation for successful KM implementation, providing strategic guidance for organizations to compete in the era of globalization.
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References
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