Penerapan SOP dan Gaya Kepemimpinan Terhadap Kinerja Karyawan Bakery di Kota Palembang

Fernando Jhon

Abstract

This research aims to determine the effect of implementing standard operational procedures and leadership styles on employee performance in bakeries in Palembang City. The research population was bakery shop employees in Palembang City. The sample used was 111 bakery shop employees in Palembang City using the purposive sampling method. The data analysis techniques used are descriptive analysis, research instrument testing, classical assumption testing, and multiple linear regression analysis

Keywords

Standard Operating Procedures, Leadership Style, and Employee Performance

Full Text:

PDF

References

Alawiyah, T., Sinto, S., & Kalsum, E. U. (2022). Lingkungan Kerja Fisik dan Non Fisik Serta Motivasi Kerja Terhadap Kinerja Karyawan Pada AZ-ZAHRA Bakery and Cake Shop Kelurahan Tangkahan. BONANZA : Jurnal Ilmiah Ekonomi, Bisnis Dan Keuangan, 2(2), 97–108. https://doi.org/10.54123/bonanza.v2i2.198

Amanah. (2022). Pengaruh Gaya Kepemimpinan, Motivasi, dan Kompensasi Terhadap Loyalitas Karyawan di Perusahaan Roti 33 Sragen.

Andriani, S., Kesumawati, N., & Kristiawan, M. (2018). The influence of the transformational leadership and work motivation on teachers performance. In International journal of scientific & …. osf.io. https://osf.io/9m426/download

Arief, R., & Sunaryo. (2020). Pengaruh Penerapan Standar Operasional Prosedur (SOP), Gaya Kepemimpinan, dan Audit Internal Terhadap Kinerja Karyawan (Studi Kasus Pada PT. Mega Pesanggrahan Indah)Jurnal Ekonomika Dan Manajemen, 9(2), 125–143.

Arikunto, S. (2016). Prosedur Penelitian Suatu Pendekatan Praktik. Rineka Cipta.

Buil, I., Martínez, E., & Matute, J. (2019). Transformational leadership and employee performance: The role of identification, engagement and proactive personality. International Journal of Hospitality Management. https://www.sciencedirect.com/science/article/pii/S0278431917308472

Ekotama, S. (n.d.). Pedoman Mudah Menyusun SOP. Medpress.

Ekowati, V. M. (2022). Workplace Spirituality as Mediator the Influence of Leadership Style on Employee Performance. Management and Economics Journal (MEC-J), 6(1), 55–66. https://doi.org/10.18860/mec-j.v6i1.15628

Hartatik, I. P. (2014). Buku Pintar Membuat Standar Operasional Prosedur. Flashbook.

Hasibuan, & S.p, M. (2016). Manajemen Sumber Daya Manusia Edisi Revisi. PT. Bumi Aksara.

Hidayattulloh, M., & Ridwan, M. (2019). Pengaruh Standar Operasional Prosedur (SOP) dan Pengawasan Terhadap Kinerja Karyawan Pada PT. Yusen Logistics Solutions Indonesia (Studi Kasus di Warehouse dua, Jl Irian I kawasan Industri MM2100, Bekasi).

Iis, E. Y., Wahyuddin, W., Thoyib, A., & ... (2022). The Effect of Career Development And Work Environment On Employee Performance With Work Motivation As Intervening Variable At The Office Of Agriculture And …. International Journal of …. http://radjapublika.com/index.php/IJEBAS/article/view/191

Kato, T., Wang, J.-J., & Tsai, N.-Y. (2022). Elements of standard operating procedures and flexibility issues in emergency management: A Japan-Taiwan comparison. International Journal of Disaster Risk Reduction, 71, 102813. https://doi.org/10.1016/j.ijdrr.2022.102813

López-Cabarcos, M. Ã., Vázquez-Rodríguez, P., & ... (2022). An approach to employees’ job performance through work environmental variables and leadership behaviours. In Journal of Business …. Elsevier. https://www.sciencedirect.com/science/article/pii/S0148296321008110

Mastuti, M. (2019). Pengaruh Gaya Kepemimpinan Terhadap Semangat Kerja Karyawan Pada Home Industri My. Bakery Palembang Jurnal Manajemen, 7(4), 41–49.

Megantara, I. R., & Prihatini, A. E. (2016). Pengaruh Kepemimpinan dan Standar Operasional Prosedur Terhadap Kinerja Karyawan Studi Kasus Pada Departemen Housekeeping Hotel Crowne Plaza Semarang.

Muliadi Manalu, F. (2019). Pengaruh Gaya Kepemimpinan, Motivasi, dan Disiplin Kerja terhadap Kinerja Karyawan PT. Mitra Harindo (Studi Kasus Pada Karyawan PT. Mitra Harindo).

Nugraheni, R., Prihatini, A. E., & Budiatmo, A. (2014). Pengaruh Standar Operasional Prosedur Dan Pengawasan Terhadap Kinerja Pramuniaga Pasaraya Sriratu Pemuda Semarang. Jurnal Ilmu Administrasi Bisnis, 3(2), 187–195. https://ejournal3.undip.ac.id/index.php/jiab/article/view/5194

Papa, A., Dezi, L., Gregori, G. L., Mueller, J., & ... (2020). Improving innovation performance through knowledge acquisition: the moderating role of employee retention and human resource management practices. Journal of Knowledge ….

https://doi.org/10.1108/JKM-09-2017-0391

Robbins, S. P., & A, J. (2015). Perilaku Organisasi. Salemba Empat.

Sailendra, A. (2015). Langkah-langkah praktis membuat SOP. Trans Idea Publishing.

Saputri, F.-, Ampa, A. T., & Nappu, S.-. (2023). The The Implementation of Standard Operating Procedures of Restaurant Services in Developing English Material. Pusaka: Journal of Tourism, Hospitality, Travel and Business Event, 5(1). https://doi.org/10.33649/pusaka.v5i1.122

Siswanto, R. D., & Hamid, D. (2017). Pengaruh Gaya Kepemimpinan Terhadap Kinerja Karyawan (Studi Pada Karyawan Divisi Human Resources Management Compensation and Benefits Pt Freeport Indonesia). Jurnal Administrasi Bisnis (JAB), 42(1), 189–198.

Sugiyono. (2017). Metode Penelitian Kuantitatif, Kualitatif, dan R&D. CV. Alfabeta.

Suwatno, & Priansa, D. J. (2016). Manajemen SDM dalam Organisasi Publik dan Bisnis. CV. Alfabeta.

Refbacks

  • There are currently no refbacks.