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Pengaruh Beban Kerja dan Work-Life Balance Terhadap Turnover Intention pada karyawan PT. OTO Group Pontianak dengan Stres Kerja sebagai Variabel Mediasi

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Sultan Ridho Anugrah(1Mail), Giriati G(2), Rizani Ramadhan(3), Maria Christiana Iman Kalis(4), (5),
(1) ,
(2) ,
(3) ,
(4) ,
(5) ,

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Available online: 2025-06-07  |  Published : 2025-06-07
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Abstract


This research seeks to examine the impact of workload and work-life balance on employees' turnover intention at PT. OTO Group Pontianak, with job stress acting as a mediating factor. Utilizing a quantitative approach, the study applies PLS-SEM analytical methods to data gathered from 50 respondents through a structured questionnaire. The findings reveal that a high workload significantly contributes to increased job stress and a higher intention to leave, while a strong work-life balance significantly reduces both. Moreover, the findings indicate that job stress acts as a partial bridge linking both workload and work-life balance to employees' intentions to resign. This emphasizes the importance of optimizing task distribution and fostering policies that support a healthy division between professional and personal life. As a strategic response, organizations are advised to prioritize managing employee workloads and promoting work-life harmony to alleviate stress and discourage voluntary departures.

Keywords


Workload; Work-life balance; Turnover Intention; Job Stress

References


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